AmeriProds.com has a money back guaranty on products returned within 7 days. To receive proper credit on your return, please contact us for a Return Authorization (“RA”). Once you receive an RA all items must be returned within 7 days of receiving your order. We do not accept returns after 7 days.We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted. Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer and insured. If an item arrived damaged, please contact us at 661-270-2203 so we can file a claim* with the carrier. We will not accept returns on damaged items if we have not been contacted first. Return Address: 29003 Avenue Sherman, Valencia, Ca. 91355
- For all furniture items we will replace any parts that are damaged(if applicable) but the item may not be returned if you changed your mind.
- We will not accept returns on Sports related autographed Memorabilia and Collectibles or on any custom-made items such as any customized car mats or children’s furniture.
- We will not accept returns on any Shavers, Personal Care items, Cosmetics or Intimate products that have been opened or used.
- We will not accept returns on any Software, Video Games, iPods, Computer Parts, Electronics items that have been opened/used (box open or plastic removed) or any Laptops or PC's.
- We will not accept returns on any Costumes purchased from Aug. 1 until Aug 7. - after Aug 7. Also, we will not accept any returns at all for any Wigs, Makeup, Tights, or Shoes that have been worn. Please note that costume styles can change without notice due to a change in the manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience.
- We do not accept returns on any food or perishable items.